Frequently Asked Questions

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• Getting access to Vevo Backstage
• Artist Name Change - My artist has a new name, can I change the channel name?
• Vevo Embed not working?
• I can't find my artist's channel in Backstage, but I got confirmation it was created?
• I'm an artist – how do I get a Vevo channel?

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• Why has my thumbnail has been changed from what I have delivered?

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• I'm receiving the error message "Input string was not in the correct format". What does this mean?
• How can we get set up for automation feed deliveries?

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• How to set a video as Made for Kids?
• YouTube Chapters
• How do I access or make changes to my OAC?
• The comments on my recently chowned video have disappeared! How do I recover them?
• My video was deleted! Can the video, views, and comments on YouTube be restored?
• Video Unavailable Message on YouTube

See all 21 articles

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• Vevo Admin Sunset
• How can we get set up for automation feed deliveries?
• I'm receiving the error message "Input string was not in the correct format". What does this mean?