Frequently Asked Questions

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• I'm an artist – how do I get a Vevo channel?

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• Why has my thumbnail has been changed from what I have delivered?

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• I'm receiving the error message "Input string was not in the correct format". What does this mean?
• How can we get set up for automation feed deliveries?

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• How much does a Vevo channel cost?
• What happened to Channel Links?
• YouTube DDEX Requirements
• I have a Premiere on my OAC channel can I now move this video to my Vevo channel?
• If my video Premiered at the wrong time can I set up a new Premiere?
• How can I make updates to a video in Premiere mode?

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• I'm getting an Unexpected Error message when trying to add Merch Cards.
• How can I register for CMS?
• How can I update my channel?

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• How can I update metadata for a video?
• How can we get set up for automation feed deliveries?
• I'm receiving the error message "Input string was not in the correct format". What does this mean?