• How to reconcile a video plus icon minus icon
  • Reconciling a video 1. Go to Videos 2. Paste the ISRC you need to reconcile into the input. 3. Click on into video 4. Click on three dots at the top right-hand side of the page. 5. Click ... See more
  • How to lock fields plus icon minus icon
  • How to lock Metadata fields   1. Go to videos 2. Search for the video you wish to update 3. Click on video 4. Check metadata in the field is as desired 5. Click on padlock next to the fiel... See more
  • How to use the Thumbnail Optimization Tool plus icon minus icon
  •     Thumbnail Optimization Tool 1. Go to Video Search the ISRC you wish to update the thumbnail of on the video info page.   2. Click on Video 3. Click on Thumbnail tab 4. Select a new thum... See more
  • Manual Video Delivery plus icon minus icon
  • In order to manually upload a video to Backstage, you must first set up side-loading. Please see the below guide if you have not set this up. https://vevo-content.zendesk.com/knowledge/articles/126... See more
  • How to Update a Video plus icon minus icon
  • To update a video's metadata or thumbnail first go to the Video search Search for the video you wish to update  Click into the video to the VIDEO INFO page Update any fields as desired  This ca... See more
  • How to Delete a Video plus icon minus icon
  • Deleting a video in Backstage will remove the record of the video from youtube including all views, likes, comments and comments likes, and hearts.    Deleting a video.  Search for the video you wi... See more
  • How to Re-insert a video plus icon minus icon
  • Reinserting a video sends a new delivery to Youtube,   Please note this will not restore the previous URL, views or comments.    To find a deleted video in Backstage search for the video on the vid... See more
  • How to set up Side-Loading plus icon minus icon
  • To manually upload content to Backstage you will need to generate access keys from Backstage and then download the cloud storage browser CyberDuck. Step 1 -Generate access keys from backstage Click... See more
  • Unrecognized Territories plus icon minus icon
  • Some territories are not recognized by YouTube with their own territory codes but are included when a video is available Worldwide. To accommodate this, we added logic that will allow you to includ... See more