Support articles are really useful for helping our partners navigate backstage and understand our processes please see guide on how to write them below
1. Go to How to write a vevo support arti...
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If you wish to add a note to appear in the change log when updating a video please follow the below steps.
Notes are not mandatory
1. Go to Videos
2. Search for the ISRC you wish to update
...
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Chapters allows a viewer to skip to a precise moment in the video, specified by the content owner. The user can hover-over the progress bar to see the name of the chapter, as well as the timestamp....
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Setting a Video to Unlisted
Please note
Ensure you set the video back to private before its release date as it will not go live at the scheduled time whilst unlisted. This is done by the video. ...
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Reconciling a video
1. Go to Videos
2. Paste the ISRC you need to reconcile into the input.
3. Click on into video
4. Click on three dots at the top right-hand side of the page.
5. Click ...
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How to lock Metadata fields
1. Go to videos
2. Search for the video you wish to update
3. Click on video
4. Check metadata in the field is as desired
5. Click on padlock next to the fiel...
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Thumbnail Optimization Tool
1. Go to Video
Search the ISRC you wish to update the thumbnail of on the video info page.
2. Click on Video
3. Click on Thumbnail tab
4. Select a new thum...
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To update a video's metadata or thumbnail first go to the Video search
Search for the video you wish to update
Click into the video to the VIDEO INFO page
Update any fields as desired
This ca...
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Reinserting a video sends a new delivery to Youtube,
Please note this will not restore the previous URL, views or comments.
To find a deleted video in Backstage search for the video on the vid...
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